Kingston Hydro owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to 28,000 homes and businesses in Central Kingston, Canadian Forces Base Kingston, and parts of Barriefield Village.

The assets of the corporation are proudly maintained and operated by the employees of Utilities Kingston, providing customer service and cost-saving advantages through multi-utility services that include water, wastewater, gas and electricity, as well as a fibre optics provider.

This website provides corporate and regulatory information about Kingston Hydro. If you’re seeking information on electricity such as planned power outages, energy conservation and your household electricity consumption, or to check career opportunities, or open or close an account, visit www.utilitieskingston.com.

Power quality

Power quality refers to how well the electricity we supply meets the needs of your electrical systems. It includes factors like voltage, frequency, and waveform, which are important for keeping your equipment safe, reliable, and efficient.

For detailed information on power quality, please review Section 2 of the Kingston Hydro Conditions of Service. This section covers everything from customer and distributor rights and responsibilities to how we investigate and notify about interruptions and best practices for improving power quality. For more information or specific details about your situation, please contact 613-546-1181 and ask for counter operations.

Our Service Area

Kingston Hydro’s safe and reliable electricity infrastructure services 28,000 homes and businesses in Central Kingston, as well as Canadian Forces Base Kingston and parts of Barriefield Village.

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