MyUtilities Customer Portal
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The Kingston Hydro electricity distribution area is operated by the employees of Utilities Kingston. Contact customer service at 613-546-0000 between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. Learn more about the multi-utility services provided by Utilities Kingston by visiting www.utilitieskingston.com.
Credit and Collections
Regarding overdue accounts, please call 613-546-1181, extension 2278 between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday.
To report a power outage, downed tree branch or electrical wire, dial 613-546-1181, 24 hours a day, seven days per week.
Join the Conversation
Stay up-to-date on utility outages and other information to help with your services.
For one-on-one help to understand your bill and learn how Kingston Hydro and Utilities Kingston can help you save electricity and water, call the Conservation Office at 613-546-0000, and say “conservation”.
Contact Us by Mail or Email
Kingston Hydro Corporation
PO Box 790
Kingston, ON K7L 4X7