Our response to COVID-19

Information and assistance

For information on how we are ensuring the reliability of electricity services, and assisting customers during this difficult time, please visit utilitieskingston.com.

Time-of-use pricing

You may also be interested in information on off-peak time-of-use pricing. In response to the outbreak of COVID-19, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act. As a result, starting on March 24, 2020 residential and small business customers on time-of-use (TOU) pricing will pay 10.1 ¢/kWh no matter what time of day the electricity is consumed. This means that TOU customers will be paying the “off-peak” price throughout the day as long as the Emergency Order remains in place. The Government has indicated that it intends to keep the 10.1 ¢/kWh pricing in place for 45 days. Learn more from the Utilities Kingston website 

Welcome to Kingston Hydro

- the Ontario Energy Board-licensed distributor of electricity in Central Kingston.

Kingston Hydro owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to 28,000 homes and businesses in Central Kingston, Canadian Forces Base Kingston, and parts of Barriefield Village.

The assets of the corporation are proudly maintained and operated by the employees of Utilities Kingston, providing customer service and cost-saving advantages through multi-utility services that include water, wastewater, gas and electricity, as well as a fibre optics provider.

This website provides corporate and regulatory information about Kingston Hydro. If you’re seeking information on electricity such as planned power outages, energy conservation and your household electricity consumption, or to check career opportunities, or open or close an account, visit www.utilitieskingston.com.

Our Service Area

Kingston Hydro’s safe and reliable electricity infrastructure services 27,000 homes and businesses in Central Kingston, as well as Canadian Forces Base Kingston and parts of Barriefield Village.

map of the Kingston Hydro distribution area

Large map of the Kingston Hydro distribution area

View a full-sized map in a new window.

Power Outage Updates

Utilities Kingston maintains a page of Planned Outages that facilitate infrastructure maintenance and upgrades.

To stay updated on service disruptions, connect with Utilities Kingston on Facebook or Twitter.