Our response to COVID-19
Information and assistance
For information on how we are ensuring the reliability of electricity services, and assisting customers during this difficult time, please visit utilitieskingston.com.
On May 30, 2020, the Government of Ontario announced changes to the electricity price that consumers on time-of-use (TOU) pricing under the Regulated Price Plan (RPP) will pay.
Starting June 1, 2020, RPP consumers on TOU pricing will pay a fixed price of 12.8 ¢/kWh, which the government refers to as the COVID-19 Recovery Rate, for electricity consumed in any hour of the day, on any day of the week. The government has stated that this price will be in effect until October 31, 2020.
The 12.8 ¢/kWh COVID-19 Recovery Rate replaces the emergency price of 10.1 ¢/kWh, which was introduced by way of an Emergency Order under the Emergency Management and Civil Protection Act on March 24, 2020 and which expired at the end of the day on May 31, 2020. Learn more at UtilitiesKingston.com.
Welcome to Kingston Hydro- the Ontario Energy Board-licensed distributor of electricity in Central Kingston.
Kingston Hydro owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to 28,000 homes and businesses in Central Kingston, Canadian Forces Base Kingston, and parts of Barriefield Village.
The assets of the corporation are proudly maintained and operated by the employees of Utilities Kingston, providing customer service and cost-saving advantages through multi-utility services that include water, wastewater, gas and electricity, as well as a fibre optics provider.
This website provides corporate and regulatory information about Kingston Hydro. If you’re seeking information on electricity such as planned power outages, energy conservation and your household electricity consumption, or to check career opportunities, or open or close an account, visit www.utilitieskingston.com.
Our Service Area
Kingston Hydro’s safe and reliable electricity infrastructure services 27,000 homes and businesses in Central Kingston, as well as Canadian Forces Base Kingston and parts of Barriefield Village.
View a full-sized map in a new window.
Power Outage Updates
Utilities Kingston maintains a page of Planned Outages that facilitate infrastructure maintenance and upgrades.